Help
Stuck, seeing a bug or just wondering how something works? Here are the answers we get most often.
Move with WASD or the arrow keys. Press Space to use your special. On touch screens drag on the left side of the meadow to move and tap the round button for your special. Pause with P or Escape. Gameplay is landscape-only on phones; settings include HUD sizes of 100%, 115% and 130%, plus a Calm mode for reduced motion.
Coins, unlocks and trophies are stored on your device. Clearing browser data, using private browsing or uninstalling the app removes them. We cannot restore local saves, but Fluff Camp upgrades can be earned again by playing.
If the game stutters, close other tabs or apps, lower your browser zoom to 100% and try a modern browser such as Chrome, Edge, Firefox or Safari. The settings include a Lite mode that reduces effects, and the game automatically lowers its render resolution if frames get slow. On phones, the Android and iOS builds usually run smoother than the browser version.
The web and Android versions are live now — get the Android build from Google Play. iOS is in preparation for the App Store, and the store button will switch on as soon as it is available.
Email us with your device, browser or app version, what you were doing and what went wrong. A screenshot helps a lot. Please do not include personal information.
Fluffy Survivors has no accounts, chat, advertising or purchases. Progress stays on the device. Read the privacy policy for the full picture.
Send a message to contact@fluffysurvivors.com. Include the platform (web, Android or iOS), your device and a short description of the problem. We read every message, even when replies take a little while.
